Home > Our approach Our approach We work hard to deliver against our clients' business objectives by meeting current needs and identifying future requirements. Our creative expertise, transparency, agility, and focus on quality separates us from our competitors, and makes Express KCS an ideal partner.

Our methodology
Express KCS works with you in partnership to deliver on your business objectives, allowing your team to focus on adding strategic value. What sets us apart from other BPO competitors is exceptional creative media industry expertise, our agility, our focus on quality, and the transparency and accountability we build into all of our working relationships.
 
How we compete
  • We maintain a world-class graphic arts centre with the latest equipment, software and full training programs for staff to maximise productivity.
  • We compete rigorously on delivery, and we work to continuously improve both turnaround times and reduce amendment cycles.
  • Clients tell us that we are easy to communicate with, have very responsive account management and supportive executive leadership
  • We are aggressive in delivering cost savings, but also in identifying ongoing improvement and efficiency for the client
  • We have a flexible, scalable service model that means we are able to respond quickly to potentially dramatic volume fluctuations.

See our portfolio

View samples of our work >
 
Case studies

Express KCS has helped its clients reduce costs by as much as 70%.

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Work with us

Interested in a career at
Express KCS? Visit our careers page to see current employment opporunities.
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Contact Us

To learn how Express KCS can help your organization, contact us today at (412) 961 8160.
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